At Drugs and Medicaments Nig Ltd, our main focus is to offer you the best customer service experience anytime you transact business with us. We value your privacy and we are committed to ensuring that your privacy is protected at all times, we do this by handling all your personal data and information with utmost care and security. We respect your right to privacy and are committed to giving you clear and honest information on how we use the information you give us.
The personal information we collect and how we use it:
We will only use the information we collect about you as allowed by the law. We collect information about you to:
- Send you updates about the status of your inquiry or order;
- Send you newsletters and details of offers and promotions we believe you will be interested in
- Improve the design and content of our site
- Understand the buying behavior of our customers
- Perform other general marketing and promotional activities focused on our products and services.
- Keep and update our database and your accounts with us
- Propose a unique and targeted navigation experience
- Prevent and detect fraud and abuse on our website
When you place an order, we need to know your name and email address, the delivery address, and your credit- or debit card number, and expiry date. This allows us to process, pick and dispatch your order, and to tell you the status of your order. We will also ask for your phone number so that we can contact you urgently if there is a problem with your order.
By completing an order, you agree to receive:
- Emails associated with finalizing your order, which may contain relevant offers from third parties.
- Promotional emails, SMS and push notifications from Drugs and Medicaments Nig Ltd.
The information we will collect includes the following:
- your name
- phone number
- email address
- credit or debit card details
- And/or IP address.
We will never collect sensitive information about you without your permission. We will keep the information we hold about you accurate and up to date. We will hold your personal information securely, in line with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track how people use our site. If you have any questions or comments about privacy, email us at email@example.com.
We will only keep your personal information for as long as we need it for the purposes we collected it for, including for the purpose of meeting any legal, accounting or reporting requirements. To decide how long we should keep any particular information for, we consider:
- the amount
- nature and sensitivity of the personal information
- the potential risk of harm from unauthorized access to or use of your personal information
- what we need your personal information for and whether we can achieve that purpose in another way
- any legal requirements that apply.
Your email address
We will use your email address to communicate with you about your order and the products you have bought and to send you marketing emails, we may use your email address for marketing purposes.
You can ask us in writing for a copy of all the personal information we hold about you. We must respond to your request within one calendar month. We will not charge you for a printed copy of the information. You will need to give enough information for us to identify you (for example, your full name, address and date of birth). You will need to provide ID (for example, your passport, full driving license, or credit card or debit card) before we send you any information.
Physical and Electronic Security
We have designed our site to protect the information we collect from unauthorized access. We protect your private information by following appropriate physical, electronic, and managerial procedures. To further protect your security, we also take reasonable steps to confirm your identity before we give you access to your account or allow you to make changes to your personal details. We are committed to protecting your privacy and have security measures in place to prevent unauthorized access to your personal information.
Improving our service
We will never sell trade or rent your personal information to others. To better tailor our services to our customers’ needs, we use non-identifying general information to help us make decisions on how to improve our services. We also share this general information with our advertisers and other interested reputable parties we have a formal business relationship with. For example, we may tell advertisers which areas of our site are visited the most by customers or, more specifically, how many types of customers have visited certain web pages. However, we do not give advertisers information that identifies individual customers. We also do not use or share identifiable information given to us in any other way without giving our customers the choice to opt-out.
Cookies are small text files that are transferred to your computer’s or devices hard drive, through your web browser, to enable our systems to recognize you and provide shopping features such as recommended products and loyalty discounts, as well as storing items in your shopping basket between visits. The help menu in most browsers will tell you how to:
- Prevent your browser from accepting new cookies
- Have the browser let you know when you receive a new cookie; and
- Disable cookies altogether.
Google Analytics is a system that many websites use to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to two years. These cookies are used mainly to differentiate between first-time visitors to a website and repeat visitors. They also allow us to make sure our website performs as well as possible for our users. The cookies can collect an anonymous customer number when a user is logged in to the site, allowing our systems to check the accuracy of Google Analytics data and help us make sure your experience of our site remains relevant across devices. These cookies may be used to help us target advertising on platforms such as Google and Facebook.
Social Media plug-ins
Social media ‘plug-ins’ for Facebook and Twitter gather information for tracking purposes. This includes the ability to track a user across devices for advertising purposes, in line with the terms of each social media platform.
Your right to make a complaint
If you want to exercise any of your rights relating to your personal information, you should email us at firstname.lastname@example.org.
This policy was last updated on 4th November, 2021.